Role: ProductManagement

Level: RL4

Location: Bangalore

Reporting to:Director - Product Management

About the Function

Ground Transport is one of the fastestgrowing businesses at MakeMyTrip, serving millions of travellers across Bus,Rail and Cab journeys. The business plays a critical role in expanding travelaccessibility across India, particularly in Tier 2 and Tier 3 cities, whiledelivering seamless, affordable and reliable mobility experiences.

As travel behaviours evolve, GroundTransport is reimagining the booking and travel experience enabled with AI-firstproduct innovation. From personalized recommendations to conversational bookingjourneys, automated customer assistance and real-time decision systems, we arebuilding the next generation of travel experiences at scale.

The Ground Transport team combines deepconsumer understanding, data-driven decision making and cutting-edge technologyto solve complex traveller problems across the entire journey lifecycle.Product managers, business leaders, engineers, designers and data scientistswork together to build experiences that delight customers and drive meaningfulbusiness outcomes.

About the Role

We are looking for a Product Manager todefine and scale the next generation of consumer experiences across GroundTransport. This role requires solid product thinking, execution excellence anda passion for solving customer problems through technology, data and AI.

You will own the product vision, roadmapand execution for key Ground Transport experiences, working closely withcross-functional teams to build products that improve customer engagement,conversion, retention and overall traveller satisfaction.

You will operate at the intersectionof:

Consumer Product + Growth + DataScience + AI-powered Experiences

0-to-1 Innovation and 1-to-NScaling

Customer Understanding +Data-Driven Decision Making





You will identify high-impactopportunities, rapidly validate solutions, and scale products that createmeasurable value for both customers and the business.

What You'll Be Doing

Define and execute the productvision, strategy and roadmap for key Ground Transport customer experiences.

Identify high-impact customerand business problems across discovery, booking and traveller engagementjourneys, and translate them into scalable product opportunities.

Build AI-powered anddata-driven experiences that improve trip planning, booking confidence andpersonalization.

Drive rapid experimentation,prototyping and validation of new concepts before scaling them intoproduction-ready products.

Partner closely withEngineering, Design, Business, Analytics and Data Science teams to buildaccurate, scalable and impactful solutions.

Define clear hypotheses,success metrics and measurement frameworks for product initiatives.

Own product KPIs andcontinuously improve performance through experimentation, customer feedback anddata analysis.

Leverage customer insights,behavioural data and market intelligence to shape product strategy andprioritization.

Balance short-term businessgoals with long-term platform and product investments.

Lead end-to-end execution fromconcept to launch and post-launch optimization.

What You Are Required to Bring to theTeam

- A passion for solving complex customerproblems through technology, data and innovation.





- Strong product thinking with theability to translate ambiguous business challenges into structured productsolutions.

- Deep curiosity about emerging ML andGenAI capabilities and their application in creating superior customerexperiences.

- Strong analytical mindset with theability to work with large datasets and make data-driven decisions.

- Good understanding of technologysystems and how technical decisions influence product outcomes and scalability.

- Ability to influence and collaborateeffectively across business, engineering, design, analytics and leadershipteams.

- High ownership mindset with theability to independently drive initiatives from ideation to execution.

Qualifications & Experience

- Engineering & Management graduatesfrom reputed institutes with 4 to 7 years of experience in product managementroles for consumer-facing, technology-enabled businesses.

- Experience managing the completeproduct lifecycle using agile methodologies including requirement definition,prioritization, user experience design and metric tracking.

- Experience working with complexdatasets using analytical tools and techniques. Proficiency in Excel,PowerPoint and SQL is expected.

- Prior experience with productanalytics tools such as Google Analytics, Adobe Analytics, Amplitude orMixpanel will be an added advantage.

Nice to Have

- Experience in travel, mobility,e-commerce or marketplace businesses.

- Exposure to ML or GenAI-poweredcustomer experiences.

- Experience with personalization,recommendation systems or conversational interfaces.

- Experience working with large-scaleconsumer products serving millions of users.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Product Manager (Ground Transport) (Bengaluru)
🏢 MakeMyTrip
📍 Bengaluru