Job Title: Tele-Consultant

Gujarati(Mandatory)

Job Summary:
The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.

Key Responsibilities:
Patient Consultation: Engage in consultative conversations to understand patients'
healthcare requirements, concerns, and preferences.
Appointment Scheduling: Schedule appointments for potential patients, ensuring an
effective use of clinic resources and provider availability.
Clinic Services: Provide information about the clinic's services, healthcare providers, and
procedures to address patient inquiries.
Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled




appointments and address any questions or concerns.
Appointment Reminders: Send appointment reminders to confirmed patients to reduce
no-show rates.
Database Management: Maintain accurate and up-to-date records of potential patients,
appointments, and interactions in the clinic's CRM system.
Performance Targets: Achieve and exceed performance targets related to appointment
booking and patient engagement.
Patient Feedback: Gather feedback and suggestions from potential patients to improve
appointment booking processes and services.
Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques

Tele caller, Presales

Exp.- 6months - 3 Year

📌 Tele Consultant (Ghatkopar)
🏢 Pravaayu Healthcare
📍 Ghatkopar