- Manage and oversee the collection process for timely debt recovery.
- Develop and implement strategies to improve collection efficiency and reduce delinquencies.
- Collaborate with internal teams to resolve customer complaints and issues.
- Analyze data to identify trends and areas for improvement in the collection process.
- Ensure compliance with regulatory requirements and industry standards.
- Lead and motivate a team of collection professionals to achieve targets.
Job Requirements
- Proven experience in collection management or a related field.
- Solid knowledge of employment firms and recruitment services.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical and problem-solving skills.
- Experience working with private limited companies is an advantage.