At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
- Perform As - Is and Fit/Gap analyses to map Salesforce offerings and capabilities to the client business needs.
- Work closely with technical architects to act as the bridge between the business team and developer team.
- Present and lead sessions and requirement workshops, based on Waterfall or Agile Delivery Methods.
- Has sufficient knowledge of the Salesforce platform to make design decisions and propose solutions for requirements based on industry technology best practices. Must be able to perform Salesforce configuration tasks.
- Understands and designs integrations of Salesforce with other systems in the landscape.
- Define test cases and lead functional testing to confirm that the solution performs as per the business requirements.
- Ability to create reports and dashboards to visualise system data.
- Valuable understanding of the Salesforce data model and the ability to support data migration activities.
- Coordinate releases and post Go - Live materials (e. g. training documentation, training sessions, etc. ).
- Salesforce Certified Administrator certification is a must. Other consultant level certifications are a bonus.
- Experience in at least one modelling and diagrammatic tool like Microsoft Visio or Lucidchart.
- Good working knowledge of Microsoft Excel and development support tools like Jira/Trello/Azure DevOps.
- Good communication and interpersonal skills.
Mandatory skill sets: Salesforce BA
Preferred skill sets: Salesforce BA
Years of experience required: 4 to 8 years
Education qualification:
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 IN_Senior Associate_Salesforce BA_Enterprise Apps-SFDC_Advisory (Gurugram)
🏢 PwC Service Delivery Center
📍 Gurugram
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