Facility Executive- Soft Services

Experience: 4 to 6 years

Location: Bengaluru, KA

Skills: cleaning, waste management, landscaping, pest control, security, operational procedures, service level agreements, budget management, cost control, Microsoft Office Suite, facilities management software, building plans, technical documents, sustainability practices, ISO 41001

Company Overview
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a recent industry, join our team as we help shape a brighter way forward.

Position Overview
Job Title: Soft Services Facility Executive
Department: Facilities Management
Reports To: Facility Manager
Job Summary: The Soft Services Executive is responsible for overseeing and coordinating the delivery of soft services within a facility or property. This role ensures the smooth operation of non-technical facility services, focusing on maintaining a clean, safe, and comfortable environment for occupants and visitors. The position requires strong organizational skills, attention to detail, and the ability to manage multiple service providers and stakeholders.

Key Responsibilities
Oversee and coordinate soft services including cleaning, waste management, landscaping, pest control, and security
Develop and implement operational procedures and service level agreements for soft services
Manage and monitor the performance of service providers and contractors
Conduct regular inspections to ensure quality standards are met and maintained
Respond to and resolve customer queries, complaints,



and service requests in a timely manner
Prepare and manage budgets for soft services operations
Ensure compliance with health and safety regulations, environmental standards, and company policies
Coordinate with other departments to align soft services with overall facility management goals
Implement and maintain quality control systems and performance metrics
Identify areas for improvement and implement cost-effective solutions
Manage inventory of cleaning supplies and equipment
Participate in the selection and onboarding of new service providers and contractors
Provide training and guidance to soft services staff and contractors as needed
Prepare regular reports on soft services performance and budget for management

Qualifications
Bachelor's degree in Facilities Management, Business Administration, or related field
4-6 years of experience in facilities management or soft services coordination
Strong knowledge of soft services operations and best practices
Excellent organizational and time management skills
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite and facilities management software
Ability to read and interpret building plans and technical documents
Experience in budget management and cost control

Preferred Qualifications
Professional certification in Facilities Management (e.g., IFMA, BIFM)
Knowledge of sustainability practices in facilities management
Experience with computerized maintenance management systems (CMMS)
Familiarity with relevant ISO standards (e.g., ISO 41001 for Facility Management)

Scheduled Weekly Hours:



48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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📌 Facility Executive Soft Services (Bengaluru)
🏢 Jones Lang LaSalle (JLL)
📍 Bengaluru