Senior Technical Lead

Experience: 2 to 3 years

Location: Hyderabad, India

Skills: supply chain principles, order management, logistics, hardware operations, interpersonal skills, attention to detail, spreadsheet skills, SQL, Wi-Fi Network Infrastructure, program management

Job Summary
JD Logistics Analyst
Logistics and Fulfillment Specialist
The Role
The Fulfillment and Logistics Operations team is looking for executional support to process fulfillment activities. As a part of the task, it will be required to apply knowledge of supply chain principles and problem solving prowess to support reporting, planning, fulfillment and VAS opportunities for outbound customer fulfillment.

Responsibilities:
• Review daily inbound and outbounds operations and escalations related to all hardware programs
• Assist with the preparation of the VAS project (set up of production lines at the fulfillment centers to execute the software changes, assist with running end to end tests, troubleshoot issues), as well as execution of the project (communicate which pallets need VAS applied, ensure the VAS related materials are provided to the warehouse in time, ensure the warehouse uphold quality standards, tracking daily output), to the after care of the project (resolution of escalations, quality issues).




• Support resolution of warehouse issues, compliance and transportation delays, packaging and labeling, software changes, and product quality reviews.
• Support executing on quality alerts by collecting information on the issues, executing on actions such as stock segregation and isolation of inventory, taking action on resolution such as rework of product or return to vendor, reporting, and other execution based activities.
• Support recent execution related tasks as necessary

Requirements:
• BA/BS degree or equivalent practical experience
• 2-3 years experience in order management, logistics or hardware operations
• Previous experience in supply chain program management

Preferred Qualifications:
• Experience collaborating and working cross-functionally with operations, finance, sales, planning and engineering teams
• Excellent interpersonal and communication skills
• Highly organized and self-started with attention to detail
• Intermediate spreadsheet and SQL skills
• Working knowledge of Wi-Fi Network Infrastructure implementation and design or program management of consumer electronics software is a plus

Key Responsibilities
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Skill Requirements
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Other Requirements
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