05 Aug
|
HCL Technologies
|
Noida
05 Aug
HCL Technologies
Noida
Track Manager (Support & Operations)
Experience: Not Available to Not Available years
Location: Noida, India
Skills: Linux Security
Job Summary
Operations Management for complex /large projects with focus on continuous improvement, problem-solving, meeting client SLAs, and empowering teams through effective people management.
Key Responsibilities
1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3.
To lead and mentor the project team and ensure transparent communication of project goals.
4. Bringing new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customers’ needs within the ambit of the given setting so as to lead to business results.
Skill Requirements
Role - Linux Security
Volumes - Customer Demand - Sizing Suggested by them During Solution Defense (6th May 2025)
Service Type - Managed Capacity (NO SLA accountability, No P1/P2 accountability)
Service Window - 8x5
Other Requirements null
📌 Track Manager (Support & Operations) (Noida)
🏢 HCL Technologies
📍 Noida