Senior Technical Lead

Experience: Not Available to Not Available years

Location: Ghaziabad, India

Skills: Erlang, Erlang/OTP, distributed systems, concurrent programming, SAP, APIs, middleware, event-driven architecture, messaging systems, AMS, L2/L3 support, debugging, performance tuning, REST APIs, microservices, Linux, Unix, Git, Elixir, Docker, Kubernetes, CI/CD, Kafka, RabbitMQ, Azure

Job Summary
HCLTech is looking for a skilled Erlang Developer to support and enhance backend systems for one of our manufacturing clients. The role involves building highly scalable, fault-tolerant systems integrated with enterprise ecosystems (SAP, eCommerce, Service platforms), ensuring reliability and performance in a global AMS setup.

Key Responsibilities
Design, develop, and maintain Erlang/OTP-based backend systems supporting Husqvarna applications (e.g., Web Warranty, Service platforms, integrations)
Work within AMS/TCoE model to deliver enhancements, bug fixes, and continuous improvements
Develop real-time, event-driven systems supporting high concurrency use cases
Integrate Erlang services with SAP systems, Hybris, APIs, and other enterprise platforms
Ensure high availability, scalability, and performance of critical applications
Collaborate with cross-functional teams (SAP, QA, DevOps, Business stakeholders)
Support production issues, incident management, and root cause analysis (RCA)
Contribute to automation/AI initiatives (CSI / AI Excellence) for process and system improvements
Participate in Agile ceremonies (Sprint planning, Stand-ups, Retrospectives)

Skill Requirements




Required Skills & Qualifications
Robust hands-on experience in Erlang and Erlang/OTP
Experience in distributed systems and concurrent programming
Understanding of integration with enterprise systems (SAP, APIs, middleware)
Knowledge of event-driven architecture and messaging systems
Experience working in AMS/support projects (L2/L3 support, enhancements)
Strong debugging and performance tuning skills
Familiarity with REST APIs / microservices architecture
Experience with Linux/Unix environments
Version control using Git

Other Requirements
Preferred Skills
Knowledge of Elixir (nice to have)
Experience with SAP integration (IDocs, APIs, middleware)
Exposure to Docker, Kubernetes, CI/CD pipelines
Understanding of Kafka / RabbitMQ or similar messaging systems
Knowledge of cloud platforms (Azure preferred)

Soft Skills
Strong stakeholder communication (client-facing role)
Ownership mindset for end-to-end delivery and issue resolution
Ability to work in global delivery model (India–Europe collaboration)
Focus on process compliance, documentation, and KT readiness
Proactive in automation, innovation, and continuous improvement

Key Deliverables
Stable and scalable Erlang-based applications
Timely resolution of incidents and service requests
Continuous improvements via automation / CSI initiatives
High-quality documentation (KT, SOPs, RCA reports)
Contribution to go-live activities, CAB approvals, and releases

Tools & Technologies
Erlang/OTP
SAP / Hybris (integration layer)
Kafka / RabbitMQ
Docker / Kubernetes
Jenkins / CI-CD pipelines
Git

📌 Senior Technical Lead (Ghaziabad)
🏢 HCL Technologies
📍 Ghaziabad