SME - Program & Project Management

Experience: Not Available to Not Available years

Location: Bengaluru, India

Skills: PMP, ITIL, project tracking, reporting, governance, MIS reporting, stakeholder coordination, Agile, Waterfall, risk processes, compliance processes, audit processes, JIRA, ServiceNow, MS Excel, MS PowerPoint

Job Summary
The Project Manager will be responsible for end to end management and delivery of the ASM 2.0 Central Solutions onboarding project for Deutsche Bank. The role involves planning, coordinating, and governing multi milestone onboarding activities, managing stakeholder communication, ensuring delivery of agreed documentation and artifacts, and obtaining formal client sign offs in line with the Statement of Work and Framework Service Description.

Job Description
Certifications
• PMP (preferred)
• ITIL (preferred)

Core Skills
• Strong project tracking and reporting capabilities
• Experience in governance, MIS reporting, and stakeholder coordination
• Basic understanding of Agile and Waterfall methodologies
• Knowledge of risk, compliance, and audit processes

Tools & Technology
• JIRA (project tracking)
• ServiceNow (Incident / Change Management)
• MS Excel & PowerPoint (advanced reporting and dashboards)

Key Competencies
• Strong organizational and multitasking skills
• Excellent communication and coordination abilities
• Attention to detail and ownership mindset
• Proactive and self-driven approach

Key Responsibilities
Own overall project planning, execution, and delivery across all onboarding milestones defined in the SOW. Act as primary point of contact between HCL and Deutsche Bank stakeholders, including coordination with the DB Project Manager and Authorized Representatives. Lead and coordinate requirements gathering, KT sessions, and stakeholder workshops during the analysis and onboarding phases. Ensure timely preparation, review, and submission of project deliverables, including:
• Runbook
• Business Requirement Document (BRD)




• Interface Specification Document (ISD)
• DPIA Documentation
• Deployment Guides
Manage milestone tracking, acceptance criteria, and DB sign-offs as defined in the SOW. Coordinate and manage cross-functional delivery teams (Business Analysts, AppSec Specialists, SIEM Specialists) operating under fixed-fee managed capacity. Provide bi-weekly project status updates and governance reporting to DB stakeholders. Ensure compliance with SOW assumptions, dependencies, service levels, and security requirements.
• Maintain and track project plans, milestones, and deliverables
• Manage RAID logs (Risks, Actions, Issues, Dependencies) and ensure timely updates
• Monitor project health and highlight risks, dependencies, and delays
• Prepare and publish:
• Weekly / monthly status reports
• Governance dashboards and management summaries
• Track SLA / KPI metrics and highlight deviations
• Ensure data accuracy across all reporting artifacts
• Coordinate with cross-functional teams (platform, infrastructure, SOC, vendors)
• Facilitate communication between onsite and offshore teams
• Track action items and ensure closure with ownership
• Schedule and drive project governance meetings
• Capture Minutes of Meeting (MoM) and maintain action trackers
• Follow up with stakeholders to ensure timely completion of tasks
• Track resource allocation, onboarding, and offboarding
• Support capacity planning and utilization tracking
• Maintain project-level resource and staffing trackers
• Ensure adherence to project management standards, templates, and processes
• Maintain documentation including:
• Project plans, trackers,



and governance artifacts
• Support audit and compliance activities, including documentation and evidence tracking
• Track change requests, incidents, and service requests via tools like ServiceNow/JIRA
• Ensure timely resolution and follow up on escalations
• Support RCA tracking for major issues
• Support coordination of SIEM platform activities (Splunk, Sentinel, Google SecOps, CertHub)
• Track platform upgrades, migrations, and onboarding activities
• Assist in Disaster Recovery (DR) tracking and audit/compliance activities

Skill Requirements
Certifications
• PMP preferred
• ITIL preferred

Core Skills
• Strong project tracking and reporting capabilities
• Experience in governance, MIS reporting, and stakeholder coordination
• Basic understanding of Agile and Waterfall methodologies
• Knowledge of risk, compliance, and audit processes

Tools and Technology
• JIRA (project tracking)
• ServiceNow (Incident / Change Management)
• MS Excel and PowerPoint (advanced reporting and dashboards)

Key Competencies
• Strong organizational and multitasking skills
• Excellent communication and coordination abilities
• Attention to detail and ownership mindset
• Proactive and self-driven approach

Other Requirements
Certifications
• PMP (preferred)
• ITIL (preferred)

Core Skills
• Strong project tracking and reporting capabilities
• Experience in governance, MIS reporting, and stakeholder coordination
• Basic understanding of Agile and Waterfall methodologies
• Knowledge of risk, compliance, and audit processes

Tools & Technology
• JIRA (project tracking)
• ServiceNow (Incident / Change Management)
• MS Excel & PowerPoint (advanced reporting and dashboards)

Key Competencies
• Solid organizational and multitasking skills
• Excellent communication and coordination abilities
• Attention to detail and ownership mindset
• Proactive and self-driven approach

📌 SME Program & Project Management (Bengaluru)
🏢 HCL Technologies
📍 Bengaluru