- Achieve disbursement, portfolio, revenue, and profitability targets for the assigned area.
- Drive customer acquisition and loan portfolio expansion in line with business plans.
- Monitor branch productivity and ensure optimal portfolio growth.
Team Leadership & People Management
- Lead, mentor, and develop Branch Managers and field staff.
- Drive performance through regular reviews, coaching, and capability-building initiatives.
- Ensure manpower availability, employee engagement, and attrition management.
Credit & Risk Management
- Ensure adherence to credit policies, underwriting standards, and operational guidelines.
- Monitor portfolio health, delinquency, PAR, and collection efficiency.
- Take corrective actions to control credit risk and improve asset quality.
Operations & Compliance
- Ensure compliance with regulatory requirements, internal policies, and audit standards.
- Conduct branch visits and operational reviews to identify improvement opportunities.
- Strengthen governance and control mechanisms across all branches.
Customer & Stakeholder Management
- Build robust relationships with customers, local communities, and key stakeholders.
- Resolve escalated customer issues effectively and ensure high service standards.
- Represent the organization in the assigned market and support brand visibility.
📌 Area Manager - MF (India)
🏢 equitas small finance bank
📍 India
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