Description
Lead Enterprise Contact Center, Collaboration services portfolios for EXL and its clients.
Drive strategic roadmaps, engineering and transformation leadership skills across Cloud Contact Center, CX/ CCAI.
Strong Technology Infrastructure Engineering design and architecture experience.
Responsibilities
Lead Enterprise Contact Center, Collaboration services portfolios for EXL and its clients.
Drive strategic roadmaps, engineering and transformation leadership skills across Cloud Contact Center, CX/ CCAI.
Solid Technology Infrastructure Engineering design and architecture experience
Qualifications
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. 12-14 years of experience in system design, architecture and development in CCaaS and AI.
📌 Senior Assistant Vice President (Noida)
🏢 EXL
📍 Noida