Description

Learning Administrator

Location: Chennai / Hybrid (if applicable)
Full-Time

Are you highly organized, customer-focused, and passionate about delivering exceptional learning experiences? We are looking for a Learning Administrator to join our team and play a key role in coordinating training programs for global clients across multiple industries.

As a Learning Administrator, you will support the successful delivery of virtual and instructor-led training programs by managing course scheduling, enrolments, logistics, vendor coordination, and stakeholder communications.

Key Responsibilities

- Schedule, publish, and administer learning programs and training courses.
- Manage learner enrolments and issue joining instructions.
- Coordinate with trainers, vendors, hotels, conference centres, and catering providers.
- Arrange travel and accommodation for facilitators and participants as required.
- Respond to learner and client queries via email and phone.
- Ensure service delivery meets SLA and KPI commitments.
- Maintain strong relationships with clients, stakeholders, and suppliers.
- Identify opportunities to improve administrative processes and customer experience.

What We're Looking For





- Excellent written and verbal English communication skills.
- Experience in administration, operations, customer service, or coordination roles.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office applications, particularly Word and Excel.
- Customer-centric mindset with robust attention to detail.
- Ability to work effectively in a fast-paced environment and manage competing priorities.
- Experience working with global teams and across different time zones is an advantage.

Preferred Qualifications

- Experience within Learning & Development or Training Administration.
- Experience using Learning Management Systems (LMS).
- Advanced Microsoft Office skills.
- Strong problem-solving abilities.

Why Join Us?

- Opportunity to work with global clients across Financial Services, Insurance, Pharmaceutical, Automotive, and Technology sectors.
- Collaborative and supportive team environment.
- Structured career growth opportunities into Learning Consulting, Project Management, Program Management, and Leadership roles.
- Exposure to international stakeholders and learning operations.

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📌 Learning Administrator (India)
🏢 GP Strategies
📍 India