Customer Service Advisor (Bengaluru)

Customer Service Advisor (Bengaluru)

08 Aug
|
Sagility
|
Bengaluru

08 Aug

Sagility

Bengaluru

We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.

Location: Bommanahalli, Bangalore

Job Responsibilities:

- Handle inbound and outbound customer interactions for US healthcare clients.
- Assist members with insurance benefits, claims, eligibility, and billing-related queries.
- Provide accurate information while maintaining quality and compliance standards.
- Document customer interactions in the system.
- Meet productivity, quality, and customer satisfaction targets.

Eligibility:

- Graduate/Undergraduate (as per process eligibility).
- Excellent English communication skills.
- Basic computer knowledge and typing skills.




- Willingness to work in US rotational night shifts.
- Customer service experience in BPO is preferred; freshers with strong communication skills may also apply.
- Freshers Only**

Work Schedule:

- Shift: US Rotational Night Shift
- Working Days: Monday to Friday
- Weekends: Fixed Saturday & Sunday Off

Salary & Benefits

- CTC: 25,000/-
- Performance-Based Incentives - 3500 to 5000/-
- Night Shift Allowance: Paid per night - 150/-
- Two-Way Cab Facility
- Paid Training
- Growth opportunities Opportunities
- Health & Employee Benefits as per company policy

📌 Customer Service Advisor (Bengaluru)
🏢 Sagility
📍 Bengaluru

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