Job Description:

Key Responsibilities

- Manage and maintain IT infrastructure including servers, desktops, laptops, printers, and networking devices

- Ensure smooth functioning of LAN/WAN, internet connectivity, and Wi-Fi networks

- Install, configure, and troubleshoot hardware, software, and operating systems

- Handle ERP systems, user access, and data management (preferred in pharma/manufacturing setup)

- Monitor system performance and ensure data backup & recovery processes

- Implement and maintain IT security policies, antivirus, firewall, and access control

- Provide technical support to employees and resolve IT-related issues promptly

- Coordinate with external vendors for AMC, system upgrades, and repairs

- Maintain IT documentation, asset records, and compliance reports

- Support audit requirements (IT compliance,



data integrity – especially in pharma setting)

Required Skills

- Strong knowledge of Networking (TCP/IP, DNS, DHCP)

- Hands-on experience with Windows Server, Active Directory, MS Office, and basic database handling

- Familiarity with ERP systems (SAP/Oracle or similar)

- Understanding of cybersecurity practices and data protection

- Good troubleshooting and problem-solving skills

- Ability to work independently in a plant environment

➕ Preferred

- Experience in Pharmaceutical / Manufacturing industry

- Knowledge of 21 CFR Part 11 / Data Integrity guidelines

- Exposure to backup tools, cloud systems, or virtualization

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