1. Order Processing and Management
2. Customer Service
3. Sales Support
4. Sales Analysis and Reporting
5. Administrative Duties
6. Relationship Management
7. Continuous Improvement
Qualifications and Skills:
Education: Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
Experience: 2-3 years of experience in a sales support or administrative role, preferably in the [Engineering industry/sector].
Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Communication: Excellent verbal and written communication skills.
Interpersonal Skills: Strong customer service and relationship-building skills.
Analytical Skills: Ability to analyze sales data and generate meaningful reports.
Organizational Skills: Solid attention to detail and ability to manage multiple tasks simultaneously.
Problem-Solving: Ability to handle customer complaints and issues effectively.
Teamwork: Ability to work collaboratively with the sales team and other departments.