Job Description:

Company Website: https://truckx.com/

LinkedIn Page: https://www.linkedin.com/company/truckx-inc/?originalSubdomain=in

Position-: Customer Support Executive

Experience-: 1 to 3 Yrs.

Location-: Bavdhan, Pune

Interview Mode- Face to Face/ Online

Languages:- English, Punjabi.

US Shift Timings-: 8:30 pm to 6 am

Monday to Friday and Saturday (depend on work )

Educational Qualification:-

Undergraduate / Graduate with valuable computer knowledge

Note:- for multilingual candidates proficiency in the spoken language would be of prime importance.

Job Description

*USA Technical support voice process.

*Must have excellent English communication skills.

*Must have Customer handling skills.

*Possessing excellent product knowledge to enhance customer support.





*Identify and assess customers’ needs to achieve satisfaction.

*Build sustainable relationships and trust with customer accounts through open and interactive communication.

*Provide accurate, valid, and complete information by using the right methods/tools.

*Meet personal/customer service team sales targets and call handling quotas.

*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

*Keep records of customer interactions, process customer accounts, and file documents.

📌 Looking for Customer Support Executive for US Based MNC (Pune)
🏢 Employee Hire
📍 Pune