Job Description:

We have an opening for the position of Customer Care and Collection Officer (Hybrid) for a reputed company at the Andheri location.

Job Description:

- Coordinate with Branches for receivables list for calling
- Devise payment schedule plans as per the pending payments
- Establish initial communication with the customers for collections through mails / phone calls
- Negotiating or finalizing resolution deals
- Ensuring issuance of receipts on receiving the outstanding payments
- Maintaining data of all the transactions with respect to payment collection & outstanding in the system
- Prepare and present reports on collection activities and progress
- Coordination with the customers for loan processing and documentation

Skills Required:

- Effective communication skills
- Experience in working at an advanced level MS-Excel
- Strong Organizational and time management skills
- Must be self-managed, responsive, & dedicated to customer support.
- Ability to work in a cooperative manner
- Proactive & techno-savvy
- Preferred experience in Customer care for collections for Credit card/ loans recovery

📌 Customer Care & Collection officer(Hybrid)- Andheri (Mumbai Suburban)
🏢 DC Consultants
📍 Mumbai Suburban