- Lead and manage the sales, collection, and operations teams in the region.
- Provide strategic guidance and set clear targets for the team.
Target Achievement
- Drive incremental growth in the book size and targeted disbursals , while maintaining the health of the portfolio.
- Achieve targeted used CV % business
- Ensure that sales and collection targets are met or exceeded.
Sourcing Tie-Ups:
- Establish partnerships with relevant sourcing agents and build alternate sourcing channels.
- Expand the network to identify recent business opportunities.
Team Guidance:
- Provide guidance and support to the team to achieve business objectives.
- Foster a culture of high performance and accountability.
Sales Process Monitoring:
- Monitor the effectiveness of the sales process and make necessary improvements.
- Implement best practices to streamline sales operations
- Achieve targeted CSE productivity ( Number of files ) .
Fee Income and Process Management:
- Focus on fee income generation and cost-effective process management.
- Optimize revenue streams while ensuring operational efficiency.
Training and Technical Expertise:
- Train and provide technical expertise to Relationship Managers and Field Sales Staff on various financial products.
- Ensure the team is well-equipped to meet customer needs.
Product Customization:
- Coordinate with the corporate team to customize products as per specific regional requirements.
- Ensure that products are tailored to meet local market demands.
Cross-Selling:
- Implement cross-selling strategies to maximize product penetration within the portfolio.
- Identify opportunities to promote related products and services.
- Crossell other products like leasing , wealth , insurance etc .