Job Description:

 Contact clients/customers with outstanding payments via phone to remind them of their pending dues and payment schedules. Payment Tracking  Keep track of the payment status of each client and ensure that payments are made on time. Maintaining Payment Records  Update and maintain accurate payment records and collection reports in the system. Resolving Payment Issues  Address any queries or issues related to payments and assist clients in resolving their concerns to expedite the payment process. Reminders for Upcoming Payments  Provide timely reminders to clients for upcoming payments and dues to avoid delays. Coordinating with Accounts/Finance Team  Work closely with the Accounts or Finance team to reconcile payments, ensure that payments are recorded correctly, and escalate any issues related to non-payment.



Professional Communication  Maintain professional communication at all times to ensure a positiverelationship with clients while being firm on payment terms.

2-3 years of experience in tele calling, customer service, or payment collections.  Candidates who can consistently follow up on payments, ensure accuracy, and maintain client relationships.

Excellent verbal communication skills to interact with clients professionally and persuasively.  Ability to handle payment-related queries patiently and resolve client concerns.  Understanding of basic payment processes, invoices, and payment tracking systems.  Ability to persuade clients to make timely payments while maintaining a professional and respectful approach.  Robust ability to manage multiple accounts, follow up on payments, and keep accurate records.  Ability to address payment issues and escalate complex problems to the Accounts or Finance team when necessary.

📌 Telle caller (Surat)
🏢 Navrang Hr Solutions
📍 Surat