Job Description:

We are hiring a Relationship Officer/Relationship Manager in Gujarat.

Position: Relationship Officer/Relationship Manager
Payroll: On company payroll
Reports to: Branch Manager/Area Sales Manager
Location: Field-based with front-end customer interactions

Scope of Work:

- Act as the primary interface with customers, providing tailored home loan solutions.
- Conduct field travel, site promotions, group meetings, and client visits to generate leads.
- Handle walk-ins and deliver presentations on home loan benefits.
- Execute branding and marketing activities in designated catchment areas.
- Manage documentation and ensure compliance with loan processing protocols.

Key Responsibilities:

- Achieve sales targets (both value and volume) and drive lead generation.
- Provide detailed product information and ensure effective customer service.
- Resolve customer complaints and maintain high customer satisfaction levels.
- Promote products through presentations, meetings, and local marketing initiatives.
- Ensure fresh bounce collections and maintain updates on sales collaterals.

Key Results Areas:





- Meeting or exceeding sales targets.
- Ensuring effective customer service and resolution of issues.
- Maintaining a strong presence in the catchment area through promotional activities.
- Accurate documentation and efficient sales processes.

Capabilities and Competencies:

1. High customer service orientation with robust conversion skills.
2. Excellent sales, persuasion, and communication abilities.
3. Proficient in English, regional language, and Hindi (preferred).
4. Competent in MS Office, email, and web-based systems.
5. Confident, well-groomed, and capable of building trust with customers.

Experience:

- Minimum 1 year in loan sales, preferably home loans.
- Must have a proven record of earning incentives in the current role.
- Preferred background in BFSI/NBFC sectors.

Qualifications:

- 12th Pass and Any Graduate

Age & Social Profile:

- 21 to 30 years.

Salary:

- CTC: ₹1.50 LPA - ₹2.90 LPA (negotiable based on experience).

📌 We are hiring a Relationship Officer/Relationship Manager in Gujarat. (India)
🏢 Mspire Ventures
📍 India