Customer Service Representative (Bengaluru)

Customer Service Representative (Bengaluru)

08 Aug
|
LivSpace
|
Bengaluru

08 Aug

LivSpace

Bengaluru

Remote: Hybrid

Job Description Exp- 1-2 Years (Inbound/ Outbound Exp.) CTC- 4.5 Lac Mode- Hybrid Language Required- Hindi, English Responsibilities Handled inbound and outbound calls to address patient and customer issues efficiently. Coordinated with doctors for appointments, responses, and follow-ups Handled escalations professionally, ensuring quick resolution and customer satisfaction Key Requirements ● Great written and verbal communication skills ● Good listener with active problem solving skills ● Good interpersonal and analytical skills ● Quick learner and open to learning new channels or processes ● Versatile with work timings/ schedule and availability. ● Knowledge of social media platforms ● E-commerce experience is a bonus ● Freshers are more than welcome ● Multitasker with flexibility to work in different work roles. ● Basic knowledge about home interior design and products would be an added advantage. ● Prior experience of working with CRM tools such as Freshdesk would be an added advantage.

📌 Customer Service Representative (Bengaluru)
🏢 LivSpace
📍 Bengaluru

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