Job Description

Key Responsibilities:
Support Oracle Demand Planning, including CTO forecasting & planning measure management.
Troubleshoot data collection issues from Oracle Fusion and other internal/external systems.
Manage Supply Planning processes: MRP, constrained/unconstrained planning.
Drive resolution of planning issues: plan behavior, supply/demand gaps, data reconciliation.
Execute and validate quarterly patch testing activities.
Monitor and coordinate end-to-end Integrated Business Planning (IBP) cycles.
Handle and triage incident tickets, prioritize support tasks, and ensure SLA compliance.
Collaborate with cross-functional teams to ensure accurate integration via REST APIs and BIP.
Maintain documentation on planning process failures, test outcomes, and known issues.
Identify business-impacting problems with planning data models and integrations.

Requirements:
Minimum 5+ years of hands-on experience with Oracle Demand & Supply Planning and Global Order Promising.




In-depth knowledge of MRP, planning strategies , and E2E IBP cycles .
Solid understanding of supply chain concepts , planning methodologies, and business rules.
Proficiency with Oracle Fusion , REST API integration, and BI Publisher (BIP) reporting.
Solid troubleshooting skills with data models, forecasting issues, and planning metrics.
Ability to lead/support quarterly patch cycles including validations and UATs.
Excellent verbal and written communication skills to interface with business and technical teams.

Preferred Qualifications:
Technical background with Oracle data models, Fusion SCM modules.
Solid analytical skills with a focus on scalable problem resolution.
Prior experience with CTO forecasting and Order Promising in complex manufacturing setups.
Certification in Oracle Cloud SCM (Preferred but not mandatory).

📌 Oracle Demand & Supply Planning Service Engineer Thane (India)
🏢 Gigaops Global Solutions
📍 India