Job Description

nsibilities:
Develop, configure, and customize Service Now applications, including ITSM, ITOM, HRSD, and other modules as required.
Design and implement workflows, business rules, client scripts, UI policies, and integrations.
Create and maintain Service Now reports, dashboards, and performance analytics.
Integrate Service Now with third-party applications using REST/SOAP APIs, MID Server, and other integration methods.
Work on Service Now development activities such as scripting, UI/UX enhancements, and data imports.
Perform unit testing and debugging to ensure high-quality code delivery.
Collaborate with stakeholders to understand business requirements and translate them into Service Now solutions.
Ensure adherence to Service Now best practices, coding standards, and security guidelines.
Provide support, troubleshooting, and maintenance for existing Service Now implementations.
Stay updated with the latest Service Now releases,



features, and industry trends.
Content Management: - developing the ESS page.
UI Actions / UI policy / Access Control Lists, etc.
Writing various Server-side scripts like Script Includes, Business Rules etc.
Configured License Management module for necessary Compliance check.
Used ACL's for controlling the security mechanism in Service Now
Domain Separation and designing the Process and data flow within various domains
Experience with Web technologies/AJAX
Developing Composite Service Requests within Service catalog Module
Experience in different Integrations using web-services / MID Server, etc.
Configuring complex reports
Understanding and debugging of system logs.
Experience in Service Now Discovery configuration and data management

📌 Service Now Developer Gurugram (India)
🏢 Tata Consultancy Services
📍 India