Job Description

The Service Management Team has an enterprise-wide project where they just went live with their ServiceNow Greenfield Solution which is a consolidation of all of their instances into a singular platform. This is one of RTXs most high-profile projects and they will be helping with moving from a hyper care phase into handling defects and QA work!

Requirements:

HRSD Mandatory
7+ years experience as a Senior ServiceNow Developer (experience w/ consolidations) in a large enterprise workplace
End-to-end development within ServiceNow
5+ years JavaScript, JQuery, protype and Jelly scripting experience in ServiceNow
Experience with web technologies including API's / CSS / XML / HTML / Webservices
Understanding of how ITIL practices work together to provide effective service product lifecycle and create business value and positive customer outcomes
Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment

Nice to haves:
Certified ServiceNow Administrator
ServiceNow Developer Certification
Hands-on experience with Flow Designer & Service Catalog Development
ITIL Certification

Responsibilities:




Developing solution based on business requirements in the RTX ServiceNow platform modules, workflow, and integration possibilities.
Review and understand client specific processes and overall performance, identify, and create solutions to improve results, processes and data, while meeting stakeholder goals and expectations.
Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs, and notifications
Develop existing and custom applications within ServiceNow including integrations with other applications
Develop necessary development documentation as needed e.g., project plan, technical design, developer notes, user manual etc.
Performs migration activities Dev to QA, QA to Prod.
Coordinates installation of ServiceNow upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, recent functionality, enhancements, or error correction

Only local candidates can apply

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