Looking to onboard a skilled Team Leader- Operations with 2 to 7 years of experience to join our team in Bengaluru. The ideal candidate will have a strong background in operations management and excellent leadership skills.

Roles and Responsibility
Manage and oversee the implementation of short-term activities within the team.
Deliver professional responsibilities focusing on excellence, typically managing a team of Individual Contributor co-workers.
Act as a liaison between customers, production, and distribution departments related to specific customer orders.
Provide technical and non-technical customer support via phone, online chat, or text.
Analyze and resolve customer issues, often performed in an office environment.
Supervise less experienced professionals,



providing qualified expertise and taking responsibility for end-product quality.

Job Requirements
Comprehensive knowledge of CRM/IT Enabled Services/BPO industry practices and processes.
Excellent communication and leadership skills, with the ability to manage a team effectively.
Robust problem-solving skills and attention to detail are essential.
Ability to work in a rapid-paced environment and adapt to changing priorities.
Experience in managing and overseeing the implementation of short-term activities is required.
A graduate degree is required for this position.

📌 Team Leader Operations Malad (India)
🏢 TP
📍 India