We are looking for a highly skilled and experienced Quality Analyst to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate will have a robust background in quality analysis and assurance, with excellent communication and problem-solving skills.

Roles and Responsibility
Conduct thorough quality audits to ensure compliance with industry standards and company policies.
Develop and implement effective quality control processes to enhance customer satisfaction.
Collaborate with cross-functional teams to identify and resolve quality issues.
Analyze data and trends to identify areas for improvement and optimize quality metrics.
Provide training and coaching to team members on quality procedures and best practices.




Ensure all quality-related activities align with the company's overall business objectives.

Job Requirements
Proven experience in quality analysis and assurance, preferably in a similar industry.
Robust knowledge of quality management principles and methodologies.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work effectively in a fast-paced workplace and prioritize tasks.
Strong analytical and reporting skills, with attention to detail and accuracy.
Experience with quality management software and tools is an asset.

📌 Quality Analyst Malad (India)
🏢 TP
📍 India