Role & responsibilities

The Video KYC Audit Executive is responsible for reviewing and auditing Video KYC (Know Your Customer) sessions to ensure compliance with regulatory guidelines, internal policies, and quality standards. The role involves identifying discrepancies, maintaining audit records, and supporting process improvements to ensure a seamless customer onboarding experience.

Preferred candidate profile
Review recorded and live Video KYC sessions for accuracy and compliance.
Verify customer identity documents and ensure adherence to regulatory requirements.
Audit KYC processes based on predefined quality parameters and SOPs.
Identify errors, deviations, and potential fraud indicators.
Prepare audit reports and provide feedback to Video KYC agents.
Escalate suspicious or non-compliant cases to the Compliance team.
Maintain audit logs and ensure timely completion of assigned audits.
Track quality metrics and recommend process improvements.
Stay updated on RBI, AML, KYC, and internal compliance guidelines.
Participate in calibration sessions and quality improvement initiatives.

📌 Video Kyc Audit Bengaluru
🏢 CIEL HR
📍 Bengaluru