Service Account Manager (Gurugram, Haryana)About the Role

SAM for the Account the service support team deployed at the Customer place, it is imperative that you demonstrate active involvement in all activities and lead the PNB project effectively.

Requirements

Your responsibilities include, but are not limited to, the following:
Maintaining and sharing the Customers project installation tracker on daily basis with the management.

Roles & Responsibilities
Carrying P&L; target of the ATM outsourcing business viz, revenue & profit
Engage with delivery partners for ATM maintenance, Managed Services, Cash management, Software updates, and other operational needs.
Needs to build a value proposition & business model, leveraging on the strengths, offerings and relationships of Vortex and associate companies.
Maintain and strengthen direct relationships with key industry stakeholders, customers, vendors, regulatory authorities like RBI, NPCI, and with the existing sales team of Vortex.
Engage with operational teams to deliver the projects/business

Preferred Candidate Profile
Self-driven & target-oriented.




Value Sales & Customer Acquisition focused.
Understands the P&L; and business parameters of the ATM outsourcing business.
Solid understanding of regulatory and compliance frameworks related to ATM and payment systems.
Excellent leadership, communication, and relationship management skills.

Desirable Skills
Positive Sales Person
Strategical planner
Good in Sales Forecasts
Execution of the project + he has to own the project
Invoicing & Bill Submission
Collections
Vendor Management
Excellent in end-to-end customer support mgmt.

DELIVERABLES
OPEX Business Manager
CSS
Sales Acquisition of recent business OPEX
STRATEGY & PLANNING
Annual budgets
Monthly forecast of OPEX revenue

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Service Account Manager , Gurugram
🏢 Vortex Engineering
📍 Gurugram