We are currently hiring for an Application Support Engineer (L1) role with VLink India Pvt. Ltd., supporting our client Deutsche Telekom Digital Labs.

Please find the requirements below:
2+ years of experience in Application/Production Support, NOC, SRE, or Infrastructure Support
Willingness to work in a 24x7 rotational shift workplace
Strong knowledge of AWS services including EC2, IAM, VPC, S3, Route 53, and CloudWatch
Valuable understanding of Linux fundamentals and system administration
Basic knowledge of Docker and Kubernetes
Experience with monitoring tools such as Dynatrace, Grafana, Prometheus, DataDog, Alertmanager, and ELK Stack
Good understanding of TCP/IP networking fundamentals
Experience with incident management and tracking tools such as Jira, Wiki, PagerDuty, and Zenduty
Basic understanding of Java, Spring Boot, Maven, and Node.js
Experience with CI/CD tools including Jenkins, ArgoCD, and Git
Knowledge of scripting using Bash and/or Python




Robust debugging, troubleshooting, and root cause analysis skills
Experience monitoring application and infrastructure alerts and handling production incidents
Ability to coordinate with Incident Managers, Engineering, Platform, and cross-functional teams for issue resolution
Experience ensuring timely incident closure, documentation, and smooth shift handovers
Exposure to the TV/Broadband domain is an added advantage
Excellent communication, coordination, and stakeholder management skills

Shift Details (24*7/ Rotational):
General Shift: 9:00 AM 6:00 PM
Morning Shift: 8:00 AM – 4:30 PM
Afternoon Shift: 1:30 PM – 10:00 PM
Night Shift: 10:00 PM – 8:00 AM

Benefits:
Cab facility, Meal and Shift allowances provided for all shifts except the General Shift

📌 Application Support Engineer Gurugram
🏢 VLink
📍 Gurugram