Roles and Responsibility
Responds to inquiries about employee benefit programs, including life, health, and disability insurance.
Ensures appropriate documentation is prepared for current hire transactions and existing employee changes.
Answers questions about various benefits-related mailings and communications.
May perform research to resolve problems.
Continuously improves day-to-day activities and processes.
Leads a team of junior co-workers and sets daily operational objectives.

Job Requirements
Knowledge base typically acquired from a qualified/university degree.
Proficient in executing established standards and works independently within set frames.
Develops own knowledge, shares best practices, and develops relevant/appropriate solutions.




Ability to be a formal team leader of more junior co-workers.
Solid communication and problem-solving skills.
Familiarity with CRM/IT Enabled Services/BPO industry.

About Company

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/ IT Enabled Services/BPO industry, offering a range of employee benefit programs and services.

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 Hr Help Desk Representative Ii Gurugram
🏢 TP
📍 Gurugram