Responsibility
Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements, briefing customer s product basics and mandatory features, advising clients on easy and routine issues to help them connect on Video calls thus delivering our prospective clients a superior customer experience
Achieve the monthly assigned business metrics on number of successful VKY completed, occupancy, availability, logged in hours, AHT, adherence and cross-sales generating Fee income across Investment, Assets, and Cards.
Utilize effectively all applications, tools, and databases used to process transparent end to-end client support.
Strictly adheres to internal control policies. Ensure that the organizations activities are carried out in accordance with all regulatory, legal, and governmental regulations.

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📌 Senior Executive Vkyc Checker Mahape Thane
🏢 Hiring Street
📍 Thane