Key Responsibilities
UK Taxation Support (Voice Operations)
Inbound Assistance: Handle phone inquiries regarding UK Self-Assessment, PAYE, National Insurance, and Corporate Tax codes.
VAT & MTD Guidance: Guide clients over the phone through quarterly Value Added Tax (VAT) submissions and Making Tax Digital (MTD) portal issues.
HMRC Helpdesk Liaison: Initiate outbound calls to His Majestys Revenue and Customs (HMRC) to resolve client tax mismatches, penalties, or account freezes.
Canada Taxation Support (Voice Operations)
Inbound Assistance: Answer live customer calls regarding Canadian T1 (Individual) and T2 (Corporate) tax filing statuses.
Indirect Tax Help: Resolve telephone inquiries regarding GST, HST, and provincial sales tax billing or refund statuses.
CRA Escalations: Make outbound calls to the Canada Revenue Agency (CRA) on behalf of clients to track refunds, update banking info, or request account transcripts.
📌 Uk Taxation And Canada Taxation Hyderabad
🏢 Mhrtaxandaccounting
📍 Hyderabad
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