The RCM Systems Administrator will be responsible for creating and managing system permissions and user accounts, technical projects involving the creation of automation macros within the RCM organization, 3rd party Payer Portal management, including user provisioning/deprovisioning, gSuite Google Drive folder administration for BOOST - including Global Vendors, RCM Teams, and RCM Clients.
Essential Duties and Responsibilities
Global User Access Management
Maintain secure logs for all incoming requests from Global Teams, including requests for Recent Access, Terminations, and Trouble Tickets
Submit requests for ModMed People Ops or ModMed IT using established templates that correspond with the request type and include necessary stakeholders in ticket requests for visibility and/or approval.
Global User Troubleshooting on an as-needed basis, which may include scheduling remote virtual meetings with the Global Team leads to review issues and provide feedback for resolution.
Coordinate meetings between MMIT and our offshore partners when necessary
Access provision of RCM team members (US and Global) to MMBS 3rd Party Payer Portals
Including, but not limited to: Optum Pay/Link, Health Partners, NaviNet, Availity (Admin/Security)
Client Associations as needed, linking to the 3rd Party Payer Portals (Admin/Security)
Monitoring the security of data
Responsible for ensuring data sent offshore adheres to offshore data security practices
Maintain internal user access via gSuite and our proprietary software mmPM (IT support)
Responsible for presenting security processes to external security auditors - user access and provisioning
Experience and Skills Requirements
At least three years of experience in a similar role
Experience managing processes involving multiple stakeholders simultaneously
Proven knowledge and ability to perform automation script writing
Proficient knowledge of business software applications such as Excel, Word, and PowerPoint
Possess well-developed communication and interpersonal skills
Ability to effectively manage time and competing priorities using sound judgment and discretion
Qualified demeanor required
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Rcm Systems Administrator Hyderabad
🏢 ModMed Technologies India Private
📍 Hyderabad
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