Role & responsibilities
Floor & Sales Operations: Oversee daily store operations across all departments to drive sales targets, footfall conversion, and ATV.
Team Leadership: Lead, roster, and mentor floor supervisors, sales staff, and cashiers while conducting daily briefings and performance reviews.
Inventory & Stock Control: Coordinate stock replenishment, maintain optimal inventory levels, conduct periodic audits, and minimize shrinkage/wastage.
Merchandising & Standards: Maintain high standards for visual merchandising, shelf display, store hygiene, and cleanliness.
Customer Service: Handle customer queries and grievances promptly to ensure high service quality and repeat visits.
Compliance & Cash Control: Oversee daily cash reconciliation, billing compliance, and enforce company SOPs and store security protocols.





Preferred candidate profile
Experience: 3 to 9+ years in retail store management (preferably in large-format departmental stores, hypermarkets, or textile retail).
Retail KPIs: Robust grasp of key metrics including Sales per Sq. Ft., Footfall Conversion, Average Ticket Value, and Inventory Turnover.
Skills: Excellent team leadership, loss prevention knowledge, floor management, and problem-solving abilities.
Languages: Fluent in Tamil (Mandatory); working knowledge of English.
Availability: Adaptable to work retail hours, including weekends, peak festival seasons, and public holidays.

📌 Retail And Store Manager Chennai
🏢 Jeyachandran Textiles
📍 Chennai