Job Role: MS Dynamics 365 CRM - Technical Consultant - 9321

Shift: UK Shift (2 pm-11 pm)

Work Mode: Hybrid

Total/Relevant Exp: 7+/ 5+ yrs

Job Description:

MS Dynamics 365 CRM Consultant

Role Summary

5 to 7 years of experience in Microsoft Dynamics 365 CE (CRM) Sales, or Customer Service, hands on in C#, .NET, JavaScript, Plugins, Workflows, Power Platform (Power Apps, Power Automate)

Key Responsibilities
Implement and customize Dynamics 365 Sales Customer Service
Configure entities, forms, views, dashboards, BPFs, and security roles
Work on case management, SLAs, queues, and sales processes
Develop Power Apps (modeldriven/canvas) and Power Automate flows
Gather business requirements and translate them into CRM solutions
Support integrations with Outlook, Teams, SharePoint, and thirdparty systems
Provide UAT, golive, and postgolive support

Required Skills
5+ years of Dynamics 365 CRM (CE) experience
Robust knowledge of Sales Customer Service modules
Handson experience with Power Apps,



Power Automate, Dataverse
Positive understanding of CRM security and data model
Robust communication and stakeholder management skills

Soft Skills
Strong communication and stakeholder management skills
Ability to work independently and lead solution discussions
Problemsolving mindset with attention to detail
Experience working in Agile delivery models

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it''s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

Location - Pune,Noida,Chennai,Hyderabad,Bengaluru

📌 Ms Dynamics 365 Crm Technical Consultant 9321 Noida
🏢 Fujitsu
📍 Noida