Urgent Hiring Requirement

Designation: Guest Service Ambassador
First Impressions: Act as the primary point of contact, warmly greeting guests, employees, and VIPs upon arrival.
Reception Administration: Manage check-ins/check-outs, coordinate visitor logistics, issue badges, and maintain immaculate presentation of the reception area.
Inquiries Communication: Handle incoming calls, respond to emails, and provide accurate information regarding facility services, local transport, and events.
Guest Relations: Actively listen to guest feedback, resolve complaints professionally, and document preferences to ensure personalized service.

Essential Requirements
Education: Any Graduate
Experience: 1 to 2+ years in customer service, hospitality, or client-facing roles.
Soft Skills: Outstanding interpersonal communication, conflict resolution abilities, and a high-energy, empathetic,



and upbeat attitude.
Technical Skills: Proficiency with computers and property management systems (e.g., Opera) or ticketing software.

Key Responsibilities Skills:
Ticket assignment and management
REWS Portal operations
FOE (Facility Operations Engineering) coordination
Guest service delivery

Work Arrangements:
Shift: 8:00 AM to 5:00 PM
Schedule: 6 days per week

Location: In office Chennai, TN

Scheduled Weekly Hours: 48

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Guest Service Ambassador Chennai
🏢 Jones Lang LaSalle (JLL)
📍 Chennai