07 Aug
|
Aramm Finserv
|
India
07 Aug
Aramm Finserv
India
Role & responsibilities
Handle inbound and outbound customer calls professionally.
Assist customers with inquiries related to international financial services and account processes.
Provide accurate information regarding company products and services.
Follow up with customers to collect required information and documentation.
Coordinate with internal teams to ensure timely resolution of customer requests.
Maintain accurate customer records and update the CRM system.
Address customer concerns and escalate issues when necessary.
Deliver a high standard of customer service while adhering to company policies and compliance requirements.
Build positive customer relationships through effective communication and timely follow-ups.
Preferred candidate profile
Bachelor's degree in any discipline.
Strong Knowledge in Indian Stock Market and Global Markets
1 -2 years of experience in customer service, telecalling, or client support .
Excellent verbal communication skills in English additional languages are an advantage.
Robust customer service and interpersonal skills.
Basic computer knowledge and proficiency in Microsoft Office.
Ability to multitask, prioritize work, and meet deadlines.
Positive attitude, willingness to learn, and a customer-first approach.
Experience using CRM software is an added advantage.
Perks and benefits
Market-competitive salary package.
Performance-based incentives.
Comprehensive training and onboarding.
Career growth and internal advancement opportunities.
Friendly and cooperative work environment.
📌 Telecalling Executive Chennai (India)
🏢 Aramm Finserv
📍 India