Role & responsibilities
Oversee daily Front Office operations and ensure seamless guest service.
Handle guest relations, VIP arrivals, and complaint resolution with professionalism.
Coordinate with all departments to maintain service excellence and operational efficiency.
Monitor room inventory, occupancy, and adherence to hotel standards.
Lead and support the Front Office team to deliver memorable guest experiences.
Preferred candidate profile
48 years of experience in Front Office operations within upscale or luxury hotels.
Solid leadership, communication, and problem-solving skills.
Ability to manage guest expectations and operational challenges effectively.
Proficiency in hotel PMS and front office procedures.
📌 Duty Manager Chennai
🏢 The Accord Metropolitan (* * * * * )
📍 Chennai
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