Handle customer inquiries via chat and resolve issues professionally.
Provide accurate and timely information to customers regarding products and services.
Resolve complex customer complaints and concerns with empathy and patience.
Collaborate with internal teams to enhance customer experience and improve processes.
Maintain high product knowledge to effectively support customers.
Identify prospects to upsell and cross-sell products or services.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Telecom Team Member Bps Professional Chennai (India)
🏢 Hexaware Technologies
📍 India
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