Industrial Security & Intelligence (India) Pvt Ltd is a leading security and manpower services provider based in Chennai, serving reputed clients with disciplined manpower, reliable operations, and strong compliance. The company is looking for a Tele Caller Operations & Client Coordination to strengthen its client servicing, recruitment support, and back-office operations.
Coordinate with field officers and site supervisors over phone and WhatsApp to collect timesheets, share invoices and statutory documents, and obtain invoice acknowledgments
Call guarding and housekeeping personnel for recruitment, interview scheduling, joining follow-up, and deployment to client sites as per manpower requirements
Ensure timesheets and attendance are accurate; follow up for corrections before invoice preparation
Send invoices to clients (email / WhatsApp / hard copy), track delivery, and secure acknowledgments
Call clients to confirm invoice details, clarify basic queries, and record their feedback or service issues
Discuss and record payment commitments and due dates with clients; follow up on pending payments and update trackers
Track client tickets/complaints and coordinate with operations for timely resolution,



keeping the client informed
Maintain Excel-based trackers for timesheets, invoices, acknowledgments, recruitment status, feedback, and payment status
Minimum qualification: 12th Pass
Experience: 0 2 years in tele-calling/customer service/operations coordination
Tamil mandatory
English preference for candidates who can communicate confidently with clients
Positive telephone etiquette, explicit communication, and client-handling skills
Basic knowledge of Excel and comfort with WhatsApp and email
Strong follow-up habits, ownership, and willingness to coordinate with both clients, internal teams, and field staff

Salary: CTC starting from Rs. 1.5 lakhs per annum, higher salary based on current emoluments and relevant experience
Prospect to learn operations, billing, recruitment, and client relationship management in a growing security services organization

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Tele Caller Operations, Client Coordination & Recruitment Chennai (India)
🏢 ISI India
📍 India