Key Responsibilities
Resolve client tickets related to payroll, leave & attendance, ESS, onboarding, and statutory compliance.
Configure and validate country-specific payroll rules (WPS, GOSI, Gratuity/EOSB).
Process and support end-to-end payroll cycles.
Deliver remote and onsite training to HR and Finance users.
Gather requirements for recent client implementations.
Configure HRMS/payroll systems and validate migrated data.
Provide go-live support for current implementations.
Document product gaps and compliance updates.
Manage client escalations and mentor junior team members.
Coordinate with the Dubai support team.

Required Skills
Hands-on GCC Payroll (UAE WPS, Saudi GOSI, Gulf Payroll).
Payroll Processing & Gross-to-Net Calculations.
Statutory Compliance & Payroll Deductions.
Gratuity / End of Service Advantages (EOSB).
Client Support & Ticket Resolution.
End-User Training & Client Communication.
HRMS / Payroll Software.
Data Migration & Validation.
Fluent English Communication.

Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

📌 Support & Implementation Executive Gcc Payroll Mumbai
🏢 Jero Technologies
📍 Mumbai