Job Summary - Executive - Employee Advantage Claims (Corporate Insurance) plays a crucial role in managing employee benefit claims while ensuring a seamless experience for corporate clients. This role involves liaising with clients, insurance providers and third-party administrators (TPAs) to facilitate smooth claim processing, resolve escalations and provide expert guidance on policy coverage. The role requires excellent communication, problem-solving skills and a client-centric approach to enhance customer satisfaction and build long-term relationships.

Job Details

Job Title: Executive - Employee Benefit Claims (Corporate Insurance)

Location: Delhi

Employment Type: Full time

Experience Required: Minimum 1 year (Corporate Insurance, Client Servicing or Broking experience preferred)

Educational Qualification: Bachelor's/Master's degree in Insurance, Finance, Business Administration or a related field

Qualifications

Key Responsibilities:
Responsible for managing inbound and outbound calls and emails concerning cashless claims, reimbursement claims,



and general employee inquiries while operating in versatile shift schedules.
Coordinate with Third-Party Administrators (TPAs) and insurance companies for claim processing and approvals.
Track claims and update clients regarding their claim status.
Assist in case of claim escalations, rejections, or disputes.
Act as a point of contact between clients, hospitals and insurance providers.
Educate clients about policy coverage, exclusions, and claim procedures.

Skills:
Bachelor's degree in Human Resources, Business Administration or a related field (preferred).
Knowledge of insurance policies, TPA processes and medical terminologies.
Excellent problem-solving and persuasive abilities.
Proficiency in MS Office
Email Writing.
Ability to handle customer grievances effectively.

Disclaimer : This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Executive Employee Benefit Claims Contact Centre Specialist New Delhi (India)
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📍 India