07 Aug
|
Wise Travel India
|
New Delhi
07 Aug
Wise Travel India
New Delhi
Role & responsibilities
Manage client relationships and resolve customer queries in a timely, skilled manner
Coordinate with internal teams to ensure timely support and issue resolution
Prepare and deliver client-facing presentations for meetings, pitches, and business reviews
Draft and refine proposals in line with client requirements and pricing structures
Work on Excel-based pricing sheets and data refinement to support accurate, competitive quotes
Maintain CRM records and keep customer data updated and accurate
Track follow-ups and prepare periodic reports on client status and account health
Ensure high customer satisfaction and drive long-term retention
Preferred candidate profile
Graduate with 1 year+ of CRM
Valuable communication and coordination skills.
Basic knowledge of MS Excel and CRM tools.
Customer-focused and proactive.
📌 Customer Relationship Management Executive New Delhi
🏢 Wise Travel India
📍 New Delhi