Job Description Windows Active Directory Support L3

Location: Noida
Experience: 7+ Years
Notice Period: Immediate Joiners Preferred

Role Overview

We are looking for an experienced Windows Active Directory Support L3 qualified to manage and resolve complex infrastructure issues, support L1/L2 teams, and ensure high availability, stability, and continuous improvement of Windows and AD environments.

Key Responsibilities
Provide L3 support for Windows OS related incidents, problems, and service requests
Mentor and support L1 and L2 teams, handling complex and critical issues
Ensure high availability and reliability of systems and services
Identify opportunities and develop automation for routine operational activities
Drive Continual Service Improvement (CSI) initiatives and execution
Manage, maintain, and reconfigure Active Directory services
Perform root cause analysis (RCA) for major incidents
Analyze repeat incidents and alerts to prevent recurrence
Implement performance tuning recommendations as suggested by OEMs
Maintain and update availability and capacity management plans
Plan and execute Disaster Recovery (DR) drills as per recovery procedures
Prepare, maintain, and update SOPs, Knowledge Base,



and infrastructure documentation
Troubleshoot SSO issues, including ADFS and Azure SSO integrations
Handle Azure application integrations

Tools Technologies
Microsoft Windows Server 2012 / 2016 / 2022
Active Directory (AD DS, GPOs, DNS, DHCP)
Cloud platforms: AWS and/or Microsoft Azure (working knowledge)
Monitoring, patching, and automation tools such as SCOM, SCCM, Ansible
Scripting and automation skills (PowerShell preferred)

Certifications (Preferred)
Microsoft Certified: Windows Server Hybrid Administrator Associate
Secondary (any one):
AWS or Azure Fundamentals
AWS Practitioner
AWS/Azure Solution Architect or Administrator

Desired Skills
Robust troubleshooting and analytical skills
Experience in enterprise-scale Windows environments
Excellent documentation and communication abilities
Ability to work in high-availability and mission-critical environments

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Windows & Active Directory Supportprofessional Noida
🏢 Gigaops Global Solutions
📍 Noida