SLC is seeking a friendly, confident, and organized Telecaller to join our admissions team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting prospective parents with admission inquiries, scheduling centre visits, and maintaining accurate records of all interactions. The role requires excellent communication skills and a customer-focused approach to support the coaching's enrollment objectives.

Key Responsibilities
Make outbound calls to parents who have submitted admission inquiries.
Handle inbound calls and provide accurate information about the coaching's programs, facilities, fee structure, and admission process.
Follow up with prospective parents to encourage admissions and answer their queries.
Schedule centre visits and counseling sessions.
Maintain and update inquiry records in the coaching's database or CRM.
Send reminders regarding admission deadlines and document submissions.




Coordinate with the admissions and administrative teams to ensure a smooth admission process.
Prepare daily, weekly, and monthly call reports.
Maintain professionalism and confidentiality while interacting with parents and students.
Achieve assigned admission follow-up and conversion targets.

Required Qualifications
Bachelor's degree in any discipline.
1 years of experience in telecalling, customer service, admissions, or a similar role (freshers with excellent communication skills may also apply).
Proficiency in MS Office and basic computer applications.
Experience with CRM software is an added advantage.

Pay : From 15,000.00 per month plus incentives

Work Location : In office (Sector 143 - Noida)

📌 Telecaller Agent Noida
🏢 Scholars Learning Center
📍 Noida