Job Description Job Title: DWS Engineering Citrix VDI Engineer (L2 / L3)

Location: Noida
Experience: 3 to 10 Yrs

Job Summary

We are seeking skilled DWS Engineering Citrix VDI Engineers to manage, support, and optimize enterprise virtual desktop infrastructure (VDI) and associated desktop workspace solutions. The role involves administration, troubleshooting, performance tuning, and ensuring high availability of virtual desktops.

Key Responsibilities L2 DWS Citrix VDI
Provide L2 support for Citrix VDI settings (Virtual Apps, Virtual Desktops)
Troubleshoot user access, performance, and application issues
Manage user accounts, policies, and desktop pools
Monitor VDI infrastructure and maintain operational health
Perform routine maintenance, patching, and updates
Escalate complex issues to L3

L3 DWS Citrix VDI
Act as L3 escalation point for complex VDI and workspace issues
Design, deploy, and optimize Citrix infrastructure
Perform advanced troubleshooting of Citrix Virtual Apps, Desktops, and underlying infrastructure
Lead upgrades, patching, and DR exercises
Mentor L1/L2 engineers and define best practices
Collaborate with networking, storage,



and security teams to ensure high availability and performance

Required Skills
Hands-on experience with Citrix Virtual Apps / Desktops / Citrix ADC
Robust understanding of VDI infrastructure, XenDesktop/XenApp, Citrix Studio, Delivery Controllers
Experience with Windows OS, Active Directory, GPOs, and application publishing
Knowledge of ITIL processes, incident, and change management
Robust troubleshooting, analytical, and communication skills

Valuable to Have
Experience with VMware Horizon or other VDI platforms
Scripting knowledge (PowerShell, Batch)
Monitoring tools (Citrix Director, Citrix Analytics, ControlUp)
Backup and disaster recovery knowledge for VDI

Education
Bachelor s degree in IT / Computer Science / Engineering or equivalent

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Dws Engineering & Citrix Vdi Engineer/ Noida
🏢 Gigaops Global Solutions
📍 Noida