Roles and Responsibility
Manage and oversee daily operations of the team to ensure high-quality service delivery.
Develop and implement process improvements to increase efficiency and productivity.
Lead and motivate a team of professionals to achieve operational excellence.
Collaborate with cross-functional teams to meet business objectives.
Analyze performance metrics and provide feedback to team members.
Ensure compliance with company policies and procedures.
Job Requirements
Proven experience in BPO operations and management.
Excellent leadership and communication skills.
Ability to work in a rapid-paced workplace and adapt to changing priorities.
Robust problem-solving and analytical skills.
Experience with process improvement initiatives.
Ability to motivate and lead a team to achieve operational goals.
📌 Team Leader Operations International Noida
🏢 TP
📍 Noida
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