Job Summary
We are looking for an experienced and driven Inside Sales Team Lead to oversee a team of inside sales executives responsible for lead generation, customer engagement, and revenue growth.
The ideal candidate will lead daily sales operations, coach team members, monitor performance, and ensure sales targets are consistently achieved while maintaining high levels of customer satisfaction.

Key Responsibilities
Lead, coach, and motivate a team of Inside Sales Executives to achieve individual and team sales goals.
Monitor daily sales activities, including outbound calls, follow-ups, demos, and conversions.
Allocate leads, track lead progression, and ensure timely follow-up through the sales pipeline.
Conduct regular performance reviews, one-on-one coaching sessions, and team meetings.




Develop action plans to improve productivity, conversion rates, and overall team performance.
Monitor KPIs such as call volume, lead response time, conversion rates, revenue, and pipeline health.
Ensure accurate and timely updates in the CRM system.
Collaborate with marketing to improve lead quality and campaign effectiveness.
Work closely with the sales manager to develop sales strategies and achieve business objectives.
Handle customer escalations and support team members in closing complex sales prospects.
Identify training needs and onboard current team members.
Prepare daily, weekly, and monthly sales reports and forecasts.

📌 Sales Team Leader Mumbai
🏢 EROS
📍 Mumbai