Role & responsibilities
Expert knowledge of Amadeus GDS.
Hands-on experience in:
Domestic & International Ticketing
Refund Processing
Reissues & Revalidation
PNR Management
Queue Handling
Fare Calculation & Interpretation
Robust understanding of airline fare rules, ticketing procedures, and travel documentation.
Experience in handling BSP transactions and airline accounting.
Knowledge of marine ticketing will be a significant advantage.
Excellent communication and customer service skills.
Ability to work independently and manage multiple priorities under pressure.
Proficiency in Microsoft Office (Excel, Outlook, Word).
Assist in resolving complex ticketing issues, ADM-related queries, and customer escalations.
Coordinate with Operations, Accounts, and Sales teams for smooth service delivery.
📌 Senior Ticketing Executive Mumbai (India)
🏢 Navigation Global Travels
📍 India
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