Drive business growth by onboarding recent customers and increasing order frequency from existing customers.
Coordinate the timely distribution of sample books to agents and retailers in collaboration with the concerned teams.
Manage customer orders through the App and coordinate with warehouse, dispatch and billing teams for timely execution.
Build and maintain robust relationships with customers, retailers, and agents while collecting regular product and market feedback.
Maintain accurate records of customer visits, bookings, follow-ups, order status, and sales reports.
Support Sales Heads and field agents in promoting products, especially in underperforming territories.
Encourage customers to use the App for order placement and provide necessary assistance for smooth adoption.
Monitor market trends, customer requirements, and competitor activities, and share insights with management.
Resolve customer concerns promptly by coordinating with relevant internal departments.
Achieve assigned business targets while maintaining high standards of customer service. .

📌 Merchandiser Mumbai (India)
🏢 Rishab World
📍 India